Terms & Conditions

Last updated: [2026/02/02]
Welcome to Garzen Home (“we”, “our”, “us”).
By accessing or using our website, www.garzenhome.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website or placing an order.
If you do not agree with any part of these Terms & Conditions, please do not use our website.

1. General Information
Garzen Home is an online store offering home décor, wool, felt, and related handcrafted products. We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Any changes will be effective immediately upon posting on this page.
It is your responsibility to review these Terms periodically.

2. Eligibility to Use the Website
By using this website, you confirm that:
You are at least 18 years old or accessing the site under the supervision of a legal guardian.
You are legally capable of entering into binding contracts.

3. Products & Descriptions
We strive to display product images, descriptions, and details as accurately as possible. However:
Colors may vary due to screen settings.
Handmade products may have slight variations in size, texture, or appearance.
Minor differences are not considered defects.
We reserve the right to discontinue or modify any product without prior notice.

4. Pricing & Payments
All prices are listed on the website and may change without notice.
Prices do not include shipping fees unless stated otherwise.
Payments must be made in full at the time of purchase.
We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or payment issues.
If a payment is declined or reversed, the order will not be processed.

5. Order Acceptance & Cancellation
Order confirmation does not guarantee acceptance.
We reserve the right to cancel any order for any reason, including stock unavailability or incorrect pricing.
If your order is canceled after payment, a refund will be processed according to our Refund Policy.

6. Shipping & Delivery
Delivery timelines are estimates and not guaranteed.
Delays caused by customs, courier services, weather, or unforeseen circumstances are beyond our control.
Garzen Home is not responsible for delays once the order has been handed over to the shipping carrier.
Please ensure that shipping details provided are accurate. We are not responsible for lost orders due to incorrect addresses.

7. Returns & Refunds
All returns, refunds, and exchanges are governed by our Refund & Return Policy, which forms part of these Terms & Conditions.
By placing an order, you agree to the conditions stated in that policy.

8. Intellectual Property
All content on this website, including but not limited to:
Logos
Images
Product designs
Text
Graphics
is the intellectual property of Garzen Home and may not be copied, reproduced, distributed, or used without our written permission.
Unauthorized use may result in legal action.

9. User Conduct
You agree not to:
Use the website for unlawful purposes
Attempt to breach website security
Upload malicious code or content
Misuse product images or brand identity
Any violation may result in restricted access or legal action.

10. Limitation of Liability
Garzen Home shall not be liable for:
Indirect or consequential damages
Loss of data, income, or profits
Issues arising from improper product use
Our total liability shall not exceed the amount paid for the product purchased.

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.
Use third-party services at your own risk.

12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Force Majeure
We shall not be held responsible for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, or government restrictions.

14. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with applicable laws. Any disputes shall be resolved through appropriate legal channels.

15. Contact Information
If you have any questions regarding these Terms & Conditions, you can contact us at:

Email: info@garzenhome.com
Website: www.garzenhome.com

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.